Returns & Exchanges

You can shop with confidence this Christmas with our returns policy valid from 15 November 2022 and you'll have until 5 January 2023 to return purchases bought during this time. Our extended returns policy applies on all online orders (also Black Friday deals) – so just slow down and use your time to make sure your gift is perfect!

Order deadlines to get your gifts in time before Christmas:
Danish Orders: Wednesday 21 December 2022
European Orders: Monday 19 December 2022
Worldwide Orders: Thursday 15 December 2022

If you for some reason want to return your purchase or exchange to another size or color.
Just follow the steps below within 14 days of receiving your order.  Please note that we do not cover the return costs.
Return your goods and write an email to  with the following information:
For refunds:
  • Order number:
  • Style you want to return:
  • Reason why: 
For exchanges:
  • Order number:
  • Style, size and colour you want to return:
  • Style, size and colour you want instead: 
  • Shipping info (Name, Address, Mail and Mobile) 
 Please note you can't return with DAO365 
The return address is: 

Forét c/o Prime Cargo A/S
Profilvej 4
DK-6000 Kolding


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