TERMS AND CONDITIONS

Payment

We accepts following credit cards:

Visa
Visa Electron
Mastercard 
MobilePay

 

The amount will be deducted from your account, when the purchased item(s) leaves our stock.

Prices are included Danish VAT. 

 

Policy

When we have received your order, you will receive an e-mail confirming your order.
We reserve the right not to deliver in the case that our stock level was incorrect at the time we received the order.
If we should be unable to deliver the order, or parts of it, we will contact you by e-mail or phone, and you will have the opportunity to cancel the order.

 

Shipping & Delivery

Denmark

All DK orders above 700 DKK will have free shipping.
Orders below 700 DKK will cost 60 DKK with GLS Denmark.
All standard orders in Denmark are shipped with GLS.
Delivery time in Denmark is usually 1-3 working days.

EU

All EU orders above 1000 DKK will have free shipping with GLS.
Orders below 1000 DKK will cost 150 DKK with GLS or 185 DKK with DHL.
Delivery time is usually 3-5 working days.

International

All non-EU orders will be shipped with DHL Worldwide.
Orders above 1500 DKK will have free shipping.
Order below 1500 DKK will cost 220 DKK with DHL Worldwide
Delivery time is usually 3-7 working days.

 

Non EU (also UK) Orders will be charged with import duty directly from DHL.

 

Return Policy

If you want to change a product into another size, color etc, please contact us so we are able to reserve the new item in our stock immediately. You are always entitled to an exchange or refund within 14 days after you have received your package, as long as the item has not been used. All original packaging, price labels etc. shall be returned with the product without having been tampered with. Please note that you are responsible for the product until it reaches us. NB. In case of returns or exchange of goods the shipping cost are held by the customer.

According to danish law, you are covered by a legal two-year manufacturing guarantee. 

if you wish to make a complaint, you must do so within a reasonable time frame and latest within two months.  

if your complaint regards a defect in a product, we advise you to contact us at hello@foretstudio.dk as soon as you have found the defect, to shorten the processing time for your claim. 

in the case that we cannot justify the claim, the shipping expenses are on your own account. 


Return Address

Forét c/o Prime Cargo A/S
Profilvej 4
DK-6000 Kolding
Denmark

 

CVR:  

32353614

Complaints

If you should have any complaints regarding wrong, damaged or missing items, don't hesitate to contact us at hello@foretstudio.dk

 

Contact

Mail: hello@foretstudio.dk
Telephone: 0045 25 33 81 25